Hello, I know the general information about SPM, but more specifically, how does Service Portfolio Management create transparency and visibility into supporting business goals and strategy? This insight would be great. Thank you.
Hi! Thanks for this insightful question. It’s like this: the Portfolio Manager assesses ideas and requirements based on economic and strategic aspects. It’s about making sure the investments in IT Service Management contribute the highest possible value to the company’s goals. In this way, Service Portfolio Management creates transparency and visibility into how IT services support business goals and strategy. In other words, bridging ITSM and business management.
Hope this gives you more insight. To learn even more about the benefits and more in general about
Service Portfolio Management please check out our blog.